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  1100 17th St NW, Suite 1150
  Washington, DC 20036

  Toll Free:  (800) 541-5981
  Fax: (202) 318-2618

  Hours:  9-5 ET M-F



Instructions for Online Testing

  Ordering Exams
  1. Before ordering your exam please review this page as it outlines the entire process
  2. Enter the quantity you desire and click Add to Cart
    • You can order as many exams as needed
  3. Use the shopping cart icon to change quantities and verify that your order is correct
  4. Click Check Out when finished shopping
  5. When prompted to login, use the option Place Order Without Account (directly below store home)
    • An account created here is for the convenience of repeat customers placing orders through the online store
    • The testing site requires a separate account that is unrelated to the store
  6. For payment processing purposes, fill out your billing and shipping information, then click Continue
  7. Select your payment type, then click Continue
  8. Enter your payment information, then click Continue
  9. Clicking Continue will place your order and send an order confirmation via email
  Order Confirmation
  • You will receive an e-mail confirmation of your order
  • Your order will then be sent to processing
  • Orders are processed Monday - Friday
    • Orders placed on Friday afternoon or over the weekend will be processed Monday in the order they have been received
  • Though we strive to process orders same day received, please allow for up to 2 business days for processing. 
  • Upon completion you will receive a 2nd email with codes and instructions (below) to access the online tests. 
  Creating a Testing Account
  1. This is a 2 step process
  2. To create your account for testing go to Sign-Up (top right corner)
    • If you already have an account simply sign in
  3. Enter your email address, password, and name
    • Each technician must have their own separate email
    • The SBCA will not recognize certifications taken under shared email addresses
    • Free email accounts are available through MSN, Yahoo, Google
  4. After you click Register, login to your account
  5. Click Edit Information (green button) and complete your profile
    • Use 0 for any fields that are not applicable
    • Failure to fill out required fields will result in inability to take exam
    • Double-check that your profile information is correct.  Inaccurate information will lead to delays in receiving your certification materials

  Taking the Exams
  1. After submitting your profile click on My Exams and then Add My Exams (green cross)
  2. Enter your test code (received in 2nd email)
    • If your profile is incomplete you will not be allowed to add your exam
  3. Click on Take Exam
    • This will not start your exam!
    • You will see the details of the exam (time allowed, number of questions, etc)
    • The test is 90 minutes.  You have 2 attempts.
  4. Click Start Exam to begin your test
    • After completing your test you will need to click on Submit Exam
  5. Upon successful completion of your test you may access your certificate and certification number by clicking on My Results
  Passing the Exams
  • When a student passes their exam they will be able to print their certificate immediately
  • Certificates will include name, certification type, and certification number
  • Approximately 4-6 weeks after passing the exam, students will receive a badge with their name and certification number
  Failing the Exams
  • In the event someone fails an exam they will receive a free retake
  • Retakes take 1 hour to process

  • Click HERE for answers to more frequently asked questions regarding online testing.

Have more questions?  Click HERE

The SBCA National Standards & Testing Program certifies that installers have passed standardized testing developed by the SBCA and industry leaders.  The SBCA does not guarantee the quality of nor assume any liability for the work performed by the certified installer.

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